How can we help?
Choose your product below. Both support areas reach support@haywiresoftware.com, with the product included in your email subject.
SVG Line Tracer
Help with tracing, editing, exports, credits, or Pro.
Email SVG Line Tracer supportWhat to include
- Your extension version, what happened, and the steps to reproduce it.
- The value from Copy Support ID when access or credits are involved.
- Your Stripe receipt for a missing Starter credit balance.
Only attach source artwork if you want Haywire to inspect that specific image.
Before you email
For tracing, try high-contrast artwork, adjust the threshold for light gray edges, or increase minimum region size to remove specks.
Manage Pro cancellation and payment methods inside the extension. Images are processed locally; see the privacy policy.
TabQuester
Questions, bug reports, and feedback about the game.
Email TabQuester supportWhat to include
- What happened and what you expected to happen.
- Your browser, device, and the steps that led to the issue.
- If useful, your name in the game and a screenshot of the problem.